Referral
Referral Program
This system allows us to pass on the savings from not spending money on advertising directly to our customers by reducing the price. We return the same percentage to both the person who referred a customer and the customer who was referred.
Why Do Prices Go Down When You Get a Referral?
Labor and advertising costs account for the majority of a cosmetic clinic's expenses.
We also run advertisements. That’s because there are few other ways for patients to learn about our clinic. We set our treatment prices with those advertising costs factored in. At cosmetic clinics, it’s standard for 20% or more of the total bill to go toward advertising expenses.
At least one-fifth of the amount you pay is not for the treatment itself, but rather a “fee to help you get to know our clinic.”
If you are visiting based on a referral, there is no charge.
That's why we've excluded that amount from the price.
Ideally, advertising costs should actually be zero.
If we had zero advertising costs, we could pass all of those savings on to our customers in the form of lower prices. That’s the goal we’re striving for.
However, in reality, we can’t cut it to zero. That’s because, with so many clinics out there, there are almost no other ways for patients to find our clinic. If we stop advertising, no one will know about us. As a result, we won’t be able to maintain our current prices.
There is only one way to break this pattern. Let me explain.
We’ll reimburse the advertising costs for anyone who comes to us through a referral. We’ll also reimburse the person who made the referral the same percentage. After all, it was that person who recommended our clinic to others instead of running an ad.
Both the person making the referral and the person being referred receive an equal benefit. We haven't designed the system so that only one side benefits.
The more referrals we receive, the less we have to rely on advertising. This means we can maintain prices that make it easy to continue our business in the future.
If you are satisfied with the treatment you received at our clinic, we would appreciate it if you could spread the word to those around you.
This isn't a discount. We're simply removing charges that you have no reason to pay.
Items to Be Returned
For every person who visits our clinic through a referral,One opportunity to use a discountHowever, points are earned by both the person who referred you and the person you referred.
| Course Subscription | Single Treatment Session | |
|---|---|---|
| Visitors Who Came Through a Referral | 20% OFF ×1 time | 10% OFF ×1 time |
| The person who referred me | 20% OFF ×1 time | 10% OFF ×1 time |
You can use this at any time. Whether it’s your first visit or a subsequent one, you can use it once whenever you like.
You'll earn credits for each person you refer. If you refer three people, you'll earn three credits.
Since your eligibility is recorded in your medical record, you do not need to bring a voucher or number. Please inform the reception desk when you arrive.
How to Use Our Service
- 01 Please tell your friends and family about our clinic.
- 02 A friend of yours has made an appointment for their first visit.
- 03 Your friend will provide the referrer's full name.
- 04 Both you and the person who referred you will earn discounts.
Step 03 is the only required procedure.You may either fill out the “Reason for Appointment” section on the initial consultation form or verbally inform the receptionist—either is fine. Please note, however, that we cannot apply the program unless we know your name.
Terms of Use
- The person you refer will visit Smart Skin CLINICFirst-Time Visitors(You must be a first-time patient; this does not apply if you have visited our clinic in the past.)
- The bill for the person you refer at their first visit will be based on the pre-discount price,10,000 yen or more, including taxthe fact that
- The person you're referring,Referrer's Name (Full Name)Please let us know (you may do so by filling out the medical history form or by telling us verbally at the front desk)
Important Notes
- The discount is valid for six months from the date the person you referred pays 10,000 yen or more for their first visit.
- Even if you have multiple discount entitlements, you cannot combine them in a single transaction (e.g., you cannot receive a 40% discount).
- This offer cannot be combined with other discounts or special offers. However, for the trial price, we will apply an additional discount on top of the trial price.
- If there are any changes to the program, we will post a notice on this page.
Frequently Asked Questions
- How should I tell my friend?
- "Just mention my name as the person who referred you when you make your appointment"—that's all you need to say. You can either write it on the medical history form or mention it verbally at the front desk.
- Do you offer any discount coupons or cards?
- We do not issue tickets or cards. Your discount eligibility is recorded in your medical record, so simply let the receptionist know when you visit, and you can use the discount right away.
- Why is a single treatment session 10%?
- For one-time treatments, the cost per session is low, and the proportion of expenses related to pharmaceuticals, techniques, and equipment is high. The only cost that can be reduced is advertising. If we were to reduce costs any further, we would have to draw from the funds allocated to the actual medical care; therefore, we have set the pricing for one-time treatments at 10%.
- Why can't I combine discounts?
- The funds we’re refunding are “advertising costs that weren’t incurred.” For each referral, we can only waive the advertising cost for that single referral. If you combine two referrals to reach 40%, the difference would have to be covered by the medical services themselves. Since we’ve decided not to cut back on those services, you cannot combine referrals in this way.
- Is there a limit to the number of people I can refer?
- No. You earn discount credits based on the number of referrals you make.
Tell the people around you about this program
That is all you need to tell us.
![Official] Smart Skin Clinic|Aesthetic Dermatology Group (Jimbocho, Yokohama)](https://smartskin-clinic.com/wp-content/uploads/2023/05/Smart-skin-clinic-ロゴ500-×-100-px.png)