Physician Recruitment

This is a system in which performance is evaluated based on predetermined rules, and the results are reflected in monthly pay as incentives. The two metrics used to measure performance are sales and customer satisfaction.

The rules apply equally to everyone and are stated upfront. They do not change based on the evaluator’s personal impressions or discretion. Just like in professional sports, the results achieved within the established rules directly determine the reward. This is why we call it “Professional.”

The factors included in the calculation are specified for each position and are listed on the page for each position.

Our group does not have a pay raise system or a bonus system. This is because a system where compensation increases based on seniority does not align with performance. Rather than paying bonuses twice a year in a lump sum, we reflect performance-based compensation in the monthly salary for the month in which the results were achieved.

We do not set sales targets for individual employees, nor are they asked about their progress toward meeting those targets.

On the other hand, both affordable prices—which make it easier for patients to continue receiving care—and the salaries of doctors and staff are only possible once the practice turns a profit. For this reason, our evaluation metrics include both revenue—which supports the business—and patient satisfaction—which reflects the quality of care. This is because evaluating performance based solely on revenue fails to reflect the work of doctors who provide thorough care, and leaves room for unnecessary recommendations.

According to findings by American psychologist Albert Mehrabian, the majority of the impression we form of someone we meet for the first time is based on their appearance—such as facial expressions and mannerisms—as well as the tone and speed of their voice.

This does not mean that the content of the explanation is unimportant. It means that even if you convey the same information, how you convey it can change how the patient perceives it.

None of these procedures require any special skills. What’s important is to perform them to the same standard for every patient, every time.

This is not only a promise to our patients, but also a standard that everyone who works here adheres to. In particular,"Thoughtful Service"This is something that is left up to each individual. Greeting guests with a smile, offering reassuring words when they’re anxious, and performing treatments with care. While no special skills are required, our group believes that failing to do these things is just as unacceptable as high-pressure sales tactics.